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If you have any questions about our software, please contact us either via email or filling in the form below. Usually we answer any questions during 48 hours. Our customers have privileges in technical support, so you can inform us whether you are our customer, provide us with your license name and information on the quantity of licenses purchased.
We have answers for some frequently asked questions. Please try to find answer in the FAQ page before contacting our support team.
Our contacts
Bug reports and questions: support@getbymail.com
Comments and suggestions: develop@getbymail.com
Have technical questions?
Before contacting support team please provide "self connection" tests on the local and remote computers (see Try it Locally!).
When contacting support team please specify:
- GetByMail version and Windows version on the local and remote computers
- The problem you faced and all other information that you think is related to the problem
- If you have problems with connection, please describe your email account configuration on the local and remote computers
- Describe the results of "self connection" tests on the local and remote computers
Send the question:
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Get FREE!
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Version: 2.1.1.23
Size: 2.04 Mb
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Price: $24.95
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Testimonials
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"I'm telling you: even when you need extremely complex operations with remote computer (upload or download files, browse directories and manage the entire computer), you can get all that done with just an e-mail connection (imagine a situation where company policies and firewalls don't allow FTP and other "advanced" communication protocols). Think, it's impossible? - You've missed! Because I have GetByMail..."
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3d2f.com Software Journalist,
3d2f.com
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More...
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Membership
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